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IT Technician MAI/0621/01

IT Technician MAI/0621/01

Marketing & IT

Job Location(s) (inc home/travel %):

Hamworthy, Poole, BH15 4HF

Job Status (e.g. Full/Part Time):

Full Time

Job Type (e.g. Maternity Cover/Temp):


Salary (e.g. Annual £/Hourly £/Neg/TBA/DOE):

Dependent on experience

Days and Hours (inc shift/flexitime):

Mon-Fri 9.00am to 5.00pm

Hours per week:


Job Description:

We are a world class manufacturing and industrial distribution company who are rapidly adopting new technologies. As that technology picture develops and rolls out we need further support and vision to help Managers and team members exploit its potential. You’re passionate about technology and what it can do for a business. Proficient with Office applications and an advanced user of Excel, you have honed your skills and enjoy exploring new functionality. A problem solver, you have the knowledge and experience to know what works best and in what situation.

You have a working understanding of databases e.g. Access, SQL and how best to manage them, including CRM, MRP or ERP systems. You will be as comfortable with Windows server environments as well as cloud based solutions used by business departments. These include ecommerce platforms (e.g. Magento) Google Analytics, Adwords and website platforms (e.g. WordPress).

You will work closely with the Managing Director and Marketing Manager and have the support of our various external IT support providers who cover, network and systems, Magento, WordPress, Sage and Epicor ERP.


Company pension scheme. Onsite parking.


Upto 25 days annual holiday (plus statutory holidays). Birthday day off as holiday (subject to conditions).

Required Skills:

As this is a key position you will need to be able to demonstrate;

  • First line internal IT help desk support skills
  • Technical experience across various systems and technologies
  • Excellent planning and organisational skills
  • Good communication and personal skills
  • Minimum basic understanding of HTML coding and C++
  • SQL Databases
  • Advanced Excel

Desired Skills:

  • SRSS/Crystal Report writing and development
  • Ecommerce storefront management experience (e.g. Magento/Shopify)
  • Website management and support experience (WordPress/HTML)
  • Support for and ad hoc management of cloud based business solutions (e.g. Google/Twitter)
  • Cyber security and data protection

Relevant Experience:

Maybe you’re already working in an IT Support, Analyst or Business Administration role? The common theme will be your personal passion and interest in IT. You are a self-motivated and successful team player, with a positive ‘can do’ attitude that has helped build great colleague relationships. You enjoy variety and are now ready to take on a new challenge that puts you at the heart of a well-established and growing business with a broad and exciting remit.

Existing Qualifications (Edu/Certs/Driving):

Degree level or Higher qualification preferred in an IT subject.

Start Date:


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