Location: Hamworthy/Poole
Hours: Full-time, Monday to Friday, 9am–5pm

We are looking for a friendly and organised person to join our office team in a customer service role. This is a great opportunity for someone who enjoys working with people and wants a steady, office-based position. This is a permanent office based role within a well-established and successful business.

What you’ll be doing:

• Speaking with customers by phone and email
• Helping prepare quotes and process orders
• Keeping track of customer requests and following up where needed
• Supporting the wider customer service team with day-to-day tasks
• Keeping records accurate and up to date

This is a customer service and co-ordination role – no cold calling or direct sales.

What we’re looking for:

• A positive attitude and a willingness to learn
• Comfortable speaking to people and providing good customer service
• Basic computer skills and attention to detail
• Able to work well as part of a team

No specialist product knowledge is required – full training will be provided.

What’s in it for you:

• Friendly, supportive team environment
• Full training provided
• Free on-site parking
• Company pension
• 20 days holiday plus bank holidays, increasing with service
• Your birthday off as an extra holiday (subject to conditions)

Whilst previous office or customer service experience is helpful it is not essential – we welcome applications from people looking to develop their skills or move into an office-based role.